Our Goal is Simple: People Who Make The Difference
What We Believe
Our Vision
Our Mission
We will adhere to the highest ethical standards, conducting our business with honesty and responsible behavior, treating everyone with dignity and respect.
We will recognize and reward superior performance to assure customer satisfaction and customer loyalty. We will achieve excellence through hard work, dedication and a passion for success.
We will foster an environment of trust through our respect for diversity and by consistently being open and honest in our dealings with customers and with one another. Working as a cohesive team, we will achieve superior results.
We will strive to be trustworthy and dependable in all that we do, believing our professionalism embodies high ethics and superior performance.
We will carry out our individual responsibilities, mindful of our daily blessings to live, work, and worship in peace in the communities we serve, with a grateful spirit and joyous heart.
Our objective is to enhance the economic opportunity, financial self-sufficiency, educational advancement, health and welfare, and quality of life of all of our East Texas neighbors.
Considerations
A vibrant and educated workforce is the foundation of a productive society. Texas Bank and Trust continues to create positive change to that end by directing its financial “Spirit of Giving” support to the following impact areas:
- Education and Literacy Advancement
- Community Outreach and Welfare Services
- Health Initiatives and Awareness
- Art and Cultural Enrichment
- Economic Development
Primary consideration for financial support will be given to those organization which provide services within the bank’s trade areas. Fund requests may be submitted throughout the year. However, no more than TWO financial contributions per organization will be distributed in any calendar year without prior approval by Executive Management. Requests are not automatically renewed each year. Recipients would be responsible for requesting renewed support.
Due to budget limitations and our mission focus, Texas Bank and Trust’s “Spirit of Giving” Fund generally does NOT provide direct financial support to the following:
- Individuals
- Political campaigns and/or candidates
- Employment Unions
- Organizations that provide support primarily outside the bank's service areas
- Organizations raising funds primarily for administrative/operational expenses
- Organizations raising funds for a group of individual's travel-related expenses
Requesting a Contribution
All requests for Texas Bank and Trust “Spirit of Giving” financial support must be submitted in writing. Request may also be submitted to any TBT branch location; directly to the Marketing Division, ATTN: TBT Spirit of Giving P.O. Box 3188 Longview, Texas 75606; by fax at (903) 237-1890.
Annual “Spirit of Giving” funds are limited. Therefore, not every request can be granted. If we are unable to fund your request, you will be notified as soon as possible by a Texas Bank and Trust representative. For questions regarding request considerations, please contact the Marketing Division at (903) 237-5583.
Texas Bank and Trust was founded on the principles of integrity, professional excellence, and corporate responsibility. Central to our bank’s core values has been its universal commitment to inspire, involve, and empower its people to work in service of others.
Executive Office Hours: Monday - Friday, 9:00 a.m. - 5:00 p.m.
Main Phone: 903-237-5500
Toll Free: 1-800-263-7013
300 East Whaley, Longview, TX 75601 | P.O. Box 3188, Longview, TX 75606
Regulatory Oversight
Texas Bank and Trust is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Texas Bank and Trust should contact the Texas Department of Banking through one of the means indicated below:
In Person or U.S. Mail:
Texas Department of Banking
2601 North Lamar Boulevard, Suite 300
Austin, Texas 78705-4294
Telephone Number: 877-276-5554 (toll free)
Fax Number: 512-475-1313
E-mail Address: consumer.complaints@dob.texas.gov
Website Address: https://www.dob.texas.gov